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Psychosocial Hazards and Mental Health at Work

Psychosocial risk is a legal duty now, not a wellbeing programme. This course explains what the psychosocial regulations ask of an employer in each state and territory, Victoria included, and gives your people the language to name a hazard before it becomes a claim.
What You Will Learn
- Explain how the 2022 model WHS Regulations amendments made psychosocial risk management an explicit legal duty
- Identify the fourteen common psychosocial hazards described in Safe Work Australia guidance and the model Code of Practice
- Apply the four-step risk management process to psychosocial hazards, prioritising work design over individual resilience
- Describe the positive duty under the Sex Discrimination Act to prevent sexual harassment and related conduct
- Build a speak-up culture and connect workers to support pathways such as EAPs and structured check-in conversations
Course Content
- Psychological harm is now managed like any other workplace risk
- By the end of this course, you'll be able to:
- The duty to protect mental health isn't new, but until 2022 it lacked detail
- In 2022, Safe Work Australia amended the Regulations to deal expressly with psychosocial risk
- Two definitions sit at the heart of the new rules
- Mental health claims are now among the fastest-growing and costliest in Australia
- When the psychosocial duty started where you work
- The Code of Practice names fourteen common psychosocial hazards
- Seven hazards live in how work is designed and managed
- Seven more live in the environment and in interactions
- Reasonable management action, done reasonably, is not bullying
- These are properties of the work, not of fragile individuals
- The familiar four-step risk cycle applies to psychosocial hazards too
- Step 1: Identify hazards from many angles, not just complaints
- Step 2: Assess how severe, how likely, and how hazards combine
- Step 3: Control the work first; treat support measures as an add-on
- Perks around the work don't count as controls
- Step 4: Review whenever the work changes, because risk is dynamic
- Sexual harassment is both a WHS hazard and unlawful discrimination
- Since December 2022, a positive duty makes prevention proactive
- The laws that apply to a single incident
- 'Reasonable and proportionate measures' are concrete, not a policy PDF
- Two duties point to the same answer: prevent it
- Controls only work if problems surface while they're still small
- The same handful of behaviours either build a speak-up culture or kill it
- R U OK? gives managers a simple four-step conversation model
- Any sign of risk of self-harm is treated as urgent
- Have documented support pathways in place before you need them
- Now put the whole framework together the way a manager has to
- The five things to carry away
Who This Course Is For
Managers, team leaders, HR professionals, WHS practitioners and officers who need to understand and act on psychosocial risk management duties.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 23 official sources. Legal and regulatory references checked between 12 August 2026 and 31 October 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationWork Health and Safety Act 2011 (Qld)As at 13/08/2026
- LegislationWork Health and Safety Regulation 2011 (Qld)As at 13/08/2026
- LegislationOccupational Health and Safety Act 2004 (Vic)As at 13/08/2026
- LegislationOccupational Health and Safety (Psychological Health) Regulations 2025 (Vic)As at 13/08/2026
- LegislationSex Discrimination Act 1984 (Cth)As at 12/08/2026
- LegislationAustralian Human Rights Commission Act 1986 (Cth)As at 12/08/2026
- LegislationWork Health and Safety Act 2011 (NSW)As at 12/08/2026
- LegislationWork Health and Safety Regulation 2025 (NSW)As at 31/08/2026
- Code of PracticeSafeWork NSW, Managing psychosocial hazards at workAs at 31/08/2026
- LegislationWork Health and Safety Act 2020 (WA)As at 12/08/2026
- LegislationFair Work Act 2009 (Cth)As at 31/08/2026
- Regulator guidanceSafe Work Australia, Psychosocial hazardsAs at 31/08/2026
- LegislationEqual Opportunity Act 2010 (Vic)As at 30/08/2026
- LegislationWork Health and Safety (National Uniform Legislation) Regulations 2011 (NT)As at 12/09/2026
- Code of PracticeNT WorkSafe, Managing psychosocial hazards at workAs at 12/09/2026
- LegislationWork Health and Safety Act 2011 (ACT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2011 (ACT)As at 31/10/2026
- LegislationWork Health and Safety Act 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Regulations 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Act 2012 (Tas)As at 31/10/2026
- LegislationWork Health and Safety Regulations 2022 (Tas)As at 31/10/2026
- LegislationWork Health and Safety (National Uniform Legislation) Act 2011 (NT)As at 31/10/2026
- LegislationWork Health and Safety (General) Regulations 2022 (WA)As at 31/10/2026
Always rely on the current version on the regulator’s website.
Seven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$59.00 per seat, inc GST
Total inc GST$295.00
Or
What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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