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Building a Positive Workplace Culture

A practical, visual awareness course on what workplace culture really is and how everyday behaviour shapes it. Learn how values become expected behaviours, why civility and respect matter, what psychological safety means and the part every person plays in building and protecting a positive culture, with a real team scenario, quick self-checks and how this now connects to WHS psychosocial duties in your state or territory.
What You Will Learn
- Explain what workplace culture is and why it affects wellbeing, performance and safety
- Connect organisational values to the everyday behaviours expected of all staff
- Practise civility and respect, and recognise conduct that undermines a positive culture
- Describe psychological safety and how it helps teams speak up, learn and improve
- Identify your own role, and the shared WHS psychosocial duties, in building a positive culture
Course Content
- Culture is how we treat each other, day after day
- By the end of this course, you'll be able to:
- Workplace culture is the shared way people actually behave
- Culture shows up in small, everyday moments
- You can feel the difference between a healthy and an unhealthy culture
- A positive culture drives wellbeing, performance and safety
- Values only matter when they show up as behaviour
- Values become culture through four steps
- Expected behaviours make a value specific enough to follow
- The value of respect lives or dies in everyday behaviour
- Civility is the everyday respect that holds a team together
- Small acts of civility, repeated, build trust
- Incivility is small, but it spreads
- Respectful and disrespectful conduct look very different
- Persistent disrespect can cross the line into unlawful conduct
- Psychological safety means it's safe to speak up without fear
- Psychological safety is not the same as being 'nice' or easy-going
- You can build psychological safety with everyday habits
- You can tell when a team feels safe to speak up
- Culture isn't set by leaders alone: everyone shapes it
- Leaders set the tone; peers set the norm
- A poor culture is a workplace hazard, not just a bad mood
- How psychosocial duties apply where you work
- Four everyday things anyone can do
- Now put it together on a real team
- A tense week on the team
- The five things to carry away
Who This Course Is For
All staff at every level: new starters, team members, team leaders and managers who want to understand and strengthen a respectful, psychologically safe workplace.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 19 official sources. Legal and regulatory references checked between 31 August 2026 and 31 October 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationWork Health and Safety Act 2011 (Cth)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (NSW)As at 31/08/2026
- LegislationWork Health and Safety Regulation 2025 (NSW)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (Qld)As at 31/08/2026
- LegislationWork Health and Safety Act 2020 (WA)As at 31/08/2026
- LegislationWork Health and Safety Act 2012 (SA)As at 31/08/2026
- LegislationWork Health and Safety Act 2012 (Tas)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (ACT)As at 31/08/2026
- LegislationWork Health and Safety (National Uniform Legislation) Act 2011 (NT)As at 31/08/2026
- LegislationOccupational Health and Safety Act 2004 (Vic)As at 31/08/2026
- LegislationOccupational Health and Safety (Psychological Health) Regulations 2025 (Vic)As at 31/08/2026
- LegislationFair Work Act 2009 (Cth)As at 31/08/2026
- Regulator guidanceSafe Work Australia, Psychosocial hazardsAs at 31/08/2026
- LegislationWork Health and Safety Regulation 2011 (ACT)As at 31/10/2026
- LegislationWork Health and Safety (National Uniform Legislation) Regulations 2011 (NT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2011 (Qld)As at 31/10/2026
- LegislationWork Health and Safety Regulations 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Regulations 2022 (Tas)As at 31/10/2026
- LegislationWork Health and Safety (General) Regulations 2022 (WA)As at 31/10/2026
Always rely on the current version on the regulator’s website.
Seven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$39.00 per seat, inc GST
Total inc GST$195.00
Or
What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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