Practical awareness for retail, hospitality, petrol and convenience staff and supervisors on preventing and surviving armed hold ups and robberies. Covers visibility and cash controls, personal safety during an event, duress alarms, after event lockdown and scene preservation, police notification and post incident trauma support. Not security guard licensing training.
~45 minutes100% online, self-paced6 months access from the day of course start
What You Will Learn
Apply prevention controls including visibility, cash limits and safe design
Respond during a hold up with personal safety first and no heroics
Use duress alarms and procedures correctly without endangering staff
Take safe after event steps including lockdown, scene preservation and police notification
Support staff recovery including EAP referral and return to work considerations
Course Content
1. Robbery risk in cash handling workplaces
2. Prevention before the event
3. During the event: personal safety first
4. After the event: lockdown and police
5. Trauma support and recovery
6. Hold-up scenario and wrap up
Final Assessment - 10 questions, 80% pass mark, retakes available
Who This Course Is For
Retail, hospitality, petrol and convenience workers, cash handlers, store supervisors and managers and anyone whose role includes serving the public where robbery risk exists.
Accreditation: This is a non-accredited awareness course. It does not issue a unit of competency and is not licensed security training, armed response training or a substitute for your employer's robbery response procedures, police guidance or professional psychological support.
Suggested next course
Biological Hazards Awareness (Bloodborne Pathogens and Legionella)
$39 per person
$39.00
Prices are in Australian dollars and include GST.
Duration
~45 minutes
Format
100% online, self-paced
Lessons
6
Assessment
10 questions (80% to pass)
Certificate
Instant, verifiable
Access period
6 months access from the day of course start
Who it’s for
Retail, hospitality, petrol and convenience workers, cash handlers, store supervisors and managers and anyone whose role includes serving the public where robbery risk exists.
Buying for a team? Set the quantity to the number of people. You’ll receive an enrolment code for each seat.