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Working Alone: Remote and Isolated Work Safety

A practical, interactive course for anyone who works alone, at a distance or out of easy reach of help. Understand what remote and isolated work really means, why ordinary hazards become far more dangerous when no one is nearby, the specific WHS duty to manage these risks including communication and the controls. Check-in systems, duress alarms, journey management and scheduling, that keep isolated workers safe. Includes a real field decision scenario and quick self-checks.
Also relevant for: Farm and Rural, Construction and Trades, Electrical, Health Care, Aged Care and Community, Office and Professional, Plumbing and Gas, Retail and Hospitality, Warehouse, Transport and Logistics
What You Will Learn
- Define remote or isolated work in terms of distance, time and access to communication and assistance, not just physical solitude
- Identify the four main hazard categories: medical, violence, vehicle and environmental, and explain how isolation amplifies each
- State the WHS Regulations duty to manage risks associated with remote or isolated work, including the requirement to provide a means of communication
- Select appropriate controls such as check-in and duress systems, journey management, training and scheduling using the hierarchy of controls
- Describe the responsibilities of both the business and the individual worker before and during isolated work
Course Content
- Working alone is safe: until it isn't
- By the end of this course, you'll be able to:
- Isolation is about access to help, not just being physically alone
- Three dimensions decide whether work is isolated
- Isolated work is far more common than most people realise
- Naming the isolation is itself the first control
- Working alone is not a hazard. It is a multiplier
- Four hazard categories become far more dangerous alone
- The real question is how bad it could get before help arrives
- Telling workers to 'be careful' does nothing about response time
- Remote and isolated work is a specific, mandatory WHS duty
- The same identify-assess-control-review cycle applies to isolation
- How the four risk-management steps apply to lone work
- How the duty applies where you work
- Choose controls from the top of the hierarchy, eliminate the isolation first
- Work down the hierarchy from removing isolation to PPE
- A check-in system only works if someone is watching the other end
- Match the communication tool to where the worker actually is
- Journey management turns an overdue arrival into an alarm
- Controlling isolated-work risk is a shared job
- Get five things right before you head out
- A good communication plan looks nothing like a weak one
- You are entitled to stop and reassess when conditions change
- Report a control that isn't working: before someone is hurt
- Now put it all together on a real remote job
- Two hours from town: a technician's call-out
- The five things to carry away
Who This Course Is For
Field service technicians, community and home-care workers, real estate agents, farmers and station hands, security guards, cleaners, night-shift staff, transport drivers, tradespeople and anyone who sometimes works on their own or in isolated locations.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 18 official sources. Legal and regulatory references checked between 31 August 2026 and 1 November 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationWork Health and Safety Act 2011 (Cth)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (NSW)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (Qld)As at 31/08/2026
- LegislationWork Health and Safety Act 2020 (WA)As at 31/08/2026
- LegislationWork Health and Safety Act 2012 (SA)As at 31/08/2026
- LegislationWork Health and Safety Act 2012 (Tas)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (ACT)As at 31/08/2026
- LegislationWork Health and Safety (National Uniform Legislation) Act 2011 (NT)As at 31/08/2026
- LegislationOccupational Health and Safety Act 2004 (Vic)As at 31/08/2026
- Regulator guidanceSafe Work Australia, Psychosocial hazardsAs at 31/08/2026
- LegislationWork Health and Safety Regulation 2011 (ACT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2025 (NSW)As at 01/11/2026
- LegislationWork Health and Safety (National Uniform Legislation) Regulations 2011 (NT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2011 (Qld)As at 31/10/2026
- LegislationWork Health and Safety Regulations 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Regulations 2022 (Tas)As at 31/10/2026
- LegislationOccupational Health and Safety Regulations 2017 (Vic)As at 01/11/2026
- LegislationWork Health and Safety (General) Regulations 2022 (WA)As at 31/10/2026
Always rely on the current version on the regulator’s website.
Seven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$39.00 per seat, inc GST
Total inc GST$195.00
Or
What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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