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Injury Management for Managers Awareness

Manager focused awareness on injury management in Australia: immediate response, insurer notification, staying in touch, suitable duties conversations, return to work plan oversight, privacy and avoiding adverse action. Distinct from the general worker and supervisor injury management course. Not medical or RTW Coordinator approved provider training.
What You Will Learn
- Describe a manager's role in immediate injury response and escalation
- Explain insurer notification and claim lodgement responsibilities at management level
- Conduct stay in touch contact that supports recovery without medical advice
- Lead suitable duties conversations and oversee return to work plans
- Apply privacy limits and avoid adverse action when managing injured workers
Course Content
- What Managers Do Differently After Someone Is Hurt
- By the end of this course, you'll be able to:
- This Course Builds On General Injury Management Awareness
- Manager Tasks In The First Hours
- Do Not Give Medical Advice
- Workers Compensation Is State And Territory Based
- Typical Management Notification Chain
- Facts For The Insurer, Not Opinions
- Stay In Touch Supports Recovery
- Stay In Touch Language
- Certificates Drive Capacity, Not Manager Guesswork
- Managers Make Suitable Duties Real
- Good Suitable Duties Are Genuine Work
- Scheme Names Where You Operate
- Health Information Is Private
- Adverse Action Risk Under Fair Work
- Lawful Versus Risky Management
- Manage The Case, Support The Person
- The Shoulder Injury On Line Two
- The Five Things To Carry Away
Who This Course Is For
Line managers, site managers, HR business partners and senior supervisors who oversee injured workers, workers compensation claims and return to work in their team or business unit.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 14 official sources. Legal and regulatory references checked between 2 September 2026 and 12 September 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationSafety, Rehabilitation and Compensation Act 1988 (Cth)As at 02/09/2026
- LegislationWorkplace Injury Management and Workers Compensation Act 1998 (NSW)As at 02/09/2026
- LegislationWorkers Compensation Act 1987 (NSW)As at 02/09/2026
- LegislationWorkplace Injury Rehabilitation and Compensation Act 2013 (Vic)As at 02/09/2026
- Regulator guidanceWorkSafe Victoria, Return to workAs at 02/09/2026
- LegislationWorkers' Compensation and Rehabilitation Act 2003 (Qld)As at 02/09/2026
- LegislationWorkers Compensation and Injury Management Act 2023 (WA)As at 02/09/2026
- LegislationReturn to Work Act 2014 (SA)As at 02/09/2026
- LegislationWorkers Rehabilitation and Compensation Act 1988 (Tas)As at 02/09/2026
- LegislationWorkers Compensation Act 1951 (ACT)As at 02/09/2026
- LegislationReturn to Work Act 1986 (NT)As at 02/09/2026
- LegislationFair Work Act 2009 (Cth)As at 12/09/2026
- LegislationPrivacy Act 1988 (Cth)As at 12/09/2026
- LegislationFair Work Regulations 2009 (Cth)As at 12/09/2026
Always rely on the current version on the regulator’s website.
Seven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$39.00 per seat, inc GST
Total inc GST$195.00
Or
What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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