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Unconscious Bias at Work
A practical, visual introduction to unconscious bias in the workplace. Learn what bias is and why everyone has it, recognise the common patterns, affinity, confirmation, halo and gender bias. See how they shape hiring, pay, promotion and everyday interactions and pick up simple, evidence-informed habits to interrupt bias. Delivered as paced slides with diagrams, a real decision scenario, quick self-checks and the Australian anti-discrimination context.
What You Will Learn
- Explain what unconscious bias is and why almost everyone has it
- Recognise common bias patterns: affinity, confirmation, halo/horns and gender bias
- Identify how bias can shape hiring, pay, promotion and everyday interactions
- Connect biased decisions to Australian anti-discrimination and Fair Work obligations
- Apply practical strategies to interrupt bias in your own decisions and behaviour
Course Content
- Unconscious bias at work, in plain English
- By the end of this course, you'll be able to:
- Unconscious bias is a snap judgement your brain makes without you choosing it
- Most of your thinking happens below the surface
- Everyone has unconscious bias. It isn't a character flaw
- Bias is learned from the world around us
- Unconscious bias is different from deliberate discrimination, but it can still cause it
- A handful of bias patterns show up again and again at work
- Affinity bias draws us toward people who feel like 'us'
- Confirmation bias makes us notice what we already believe
- The halo effect lets one good trait colour everything else
- Gender bias shapes who we picture in which role
- The four patterns to keep in your back pocket
- Bias does its quietest damage in everyday decisions
- Bias can enter at every stage of hiring
- Bias follows people well past the interview
- A polished process can still deliver a biased result
- Small everyday moments send big signals
- Everyday habits: bias at work vs inclusion at work
- Biased decisions can breach Australian law
- The anti-discrimination law that applies where you work
- You can't delete bias, but you can interrupt it
- Five practical ways to interrupt bias
- Structure beats gut feel for fair decisions
- Interrupt your own bias with a few simple habits
- Now put it all together
- The shortlist: choosing who to hire
- The five things to carry away
Who This Course Is For
All employees, team leaders, hiring managers and anyone who makes or influences decisions about people at work.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 13 official sources. Legal and regulatory references checked between 31 August 2026 and 4 October 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationRacial Discrimination Act 1975 (Cth)As at 31/08/2026
- LegislationSex Discrimination Act 1984 (Cth)As at 31/08/2026
- LegislationDisability Discrimination Act 1992 (Cth)As at 31/08/2026
- LegislationAge Discrimination Act 2004 (Cth)As at 31/08/2026
- LegislationFair Work Act 2009 (Cth)As at 31/08/2026
- LegislationAnti-Discrimination Act 1977 (NSW)As at 31/08/2026
- LegislationEqual Opportunity Act 2010 (Vic)As at 31/08/2026
- LegislationAnti-Discrimination Act 1991 (Qld)As at 31/08/2026
- LegislationEqual Opportunity Act 1984 (WA)As at 31/08/2026
- LegislationEqual Opportunity Act 1984 (SA)As at 31/08/2026
- LegislationAnti-Discrimination Act 1998 (Tas)As at 31/08/2026
- LegislationDiscrimination Act 1991 (ACT)As at 31/08/2026
- LegislationAnti-Discrimination Act 1992 (NT)As at 31/08/2026
Always rely on the current version on the regulator’s website.
Seven day refund if you have not started
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For employers and teams
Buy Seats for Your Team
$39.00 per seat, inc GST
Total inc GST$195.00
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What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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