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ISO Management Systems
ISO 9001:2015 Quality Management Systems Awareness
A practical, visual introduction to ISO 9001, the world's most widely used quality management system standard. Learn what a quality management system actually is, the seven quality management principles behind it, how the standard is structured around the Plan Do Check Act cycle, what the process approach and risk based thinking mean in real work and how nonconformity, corrective action and continual improvement are meant to run. Written for people working in a certified organisation, or one heading that way, with no quality background assumed.
What You Will Learn
- Explain what a quality management system is and why organisations seek ISO 9001 certification
- Describe the seven quality management principles that the standard is built on
- Describe how the standard is structured and how the process approach and Plan Do Check Act cycle work
- Explain what risk based thinking means in a quality management system and how it replaced preventive action
- Recognise how customer feedback, nonconformity, corrective action and continual improvement feed the system
Course Content
Final Assessment: 10 questions, 80% pass mark, retakes available
Who This Course Is For
Workers, supervisors, managers and contractors in an organisation certified to ISO 9001 or working towards certification and anyone who wants to understand what the standard asks of them.
Sources and Legal References
This course is aligned to 2 official sources. Legal and regulatory references checked 13 September 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- Australian StandardISO 9001:2015, Quality management systems — RequirementsAs at 13/09/2026
- Australian StandardISO 9001:2015/Amd 1:2024, Quality management systems — Requirements — Amendment 1: Climate action changesAs at 13/09/2026
Always rely on the current version on the regulator’s website.
Accreditation: This is a non-accredited awareness course. It is written against ISO 9001:2015 including Amd 1:2024, the Climate action changes amendment. ISO revises its standards from time to time, and a later edition of ISO 9001 may be published, or already in force, when you take this course; this course does not describe a later edition. It builds general awareness of the ISO 9001 quality management system standard and does not issue a formal qualification. Completing it does not certify you, does not certify your organisation and is not a substitute for an audit by an accredited certification body or for your organisation's own documented quality management system.
$59.00
inc GSTSeven day refund if you have not started
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For employers and teams
Buy Seats for Your Team
$59.00 per seat, inc GST
Total inc GST$295.00
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What You Get
Certificate of Completion
This is to certify that
Sample Learner
has successfully completed
ISO 9001:2015 Quality Management Systems Awareness
All learning modules and the final assessment
Scan the QR code, or enter certificate ID WP-SAMPLE-0001 at workproof.com.au/verify
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
