ISO 9001:2015 Quality Management Systems Awareness
A practical, visual introduction to ISO 9001, the world's most widely used quality management system standard. Learn what a quality management system actually is, the seven quality management principles behind it, how the standard is structured around the Plan Do Check Act cycle, what the process approach and risk based thinking mean in real work and how nonconformity, corrective action and continual improvement are meant to run. Written for people working in a certified organisation, or one heading that way, with no quality background assumed.
~40 minutes100% online, self-paced6 months access from the day of course start
What You Will Learn
Explain what a quality management system is and why organisations seek ISO 9001 certification
Describe the seven quality management principles that the standard is built on
Describe how the standard is structured and how the process approach and Plan Do Check Act cycle work
Explain what risk based thinking means in a quality management system and how it replaced preventive action
Recognise how customer feedback, nonconformity, corrective action and continual improvement feed the system
Course Content
1. What a quality management system is
2. The seven quality management principles
3. Structure, processes and PDCA
4. Risk based thinking and planning
5. Checking, correcting and improving
6. Apply it: a quality decision
Final Assessment - 10 questions, 80% pass mark, retakes available
Who This Course Is For
Workers, supervisors, managers and contractors in an organisation certified to ISO 9001 or working towards certification and anyone who wants to understand what the standard asks of them.
Accreditation: This is a non-accredited awareness course. It is written against ISO 9001:2015 including Amd 1:2024, the Climate action changes amendment, which is the edition in force at the date of writing; a sixth edition is expected in September 2026 and this course does not describe that text. It builds general awareness of the ISO 9001 quality management system standard and does not issue a formal qualification. Completing it does not certify you, does not certify your organisation and is not a substitute for an audit by an accredited certification body or for your organisation's own documented quality management system.
Suggested next course
Integrated Management Systems Awareness
$39 per person
$39.00
Prices are in Australian dollars and include GST.
Duration
~40 minutes
Format
100% online, self-paced
Lessons
6
Assessment
10 questions (80% to pass)
Certificate
Instant, verifiable
Access period
6 months access from the day of course start
Who it’s for
Workers, supervisors, managers and contractors in an organisation certified to ISO 9001 or working towards certification and anyone who wants to understand what the standard asks of them.
Buying for a team? Set the quantity to the number of people. You’ll receive an enrolment code for each seat.
