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ISO 19011 Guidelines for Auditing Management Systems Awareness

Internal audit is where a management system either proves itself or quietly stops being true. This course covers what an internal audit is and is not, the principles that make an audit trustworthy, how an audit programme is planned and run, the audit itself from initiation through to follow up and the 2018 guidance on virtual audits in Annex A. It is written to AS/NZS ISO 19011:2019, which adopts ISO 19011:2018. ISO published a fourth edition, ISO 19011:2026, in May 2026; this course is written to the AS/NZS adoption of the 2018 edition and says where the 2026 edition differs. Written for people asked to audit, to be audited or to run the programme.
What You Will Learn
- Explain what an internal audit is, how it differs from a certification audit and what it is not for
- Describe the principles of auditing and why independence and evidence matter to a finding
- Explain how an audit programme is planned, resourced and judged on risk
- Describe the stages of an audit from initiation through reporting to follow up
- Distinguish conformity, nonconformity and an opportunity for improvement, and what each triggers
- Recognise that the 2018 edition includes virtual audits in Annex A, and that some evidence still needs someone on site
Course Content
- Internal auditing, in plain English
- By the end of this course, you'll be able to:
- Checking whether the system is true
- Every management system standard requires it
- ISO 19011 is the guidance, not the requirement
- A newer international edition exists
- Three kinds of audit, often confused
- What an audit is for, and what it is not for
- An audit is only worth the trust in it
- The principles, in practice
- Independence is the one people compromise first
- Evidence, and what does not count as it
- Sampling means an audit can never prove everything
- The programme and the audit are different things
- Frequency follows risk and performance
- What earns a process more audit attention
- Competence has to be planned, not assumed
- The programme has its own risks
- The audit, stage by stage
- Scope, criteria and objectives, set before you start
- Three kinds of finding, and what each triggers
- A finding needs the evidence and the criterion
- Being audited, from the other side
- Remote auditing methods
- Remote auditing is not simply auditing by video call
- Remote auditing, done well and done badly
- Competence is planned, not assumed
- The method does not rewrite the principles
- Now put it together
- An internal audit, three awkward decisions
- The six things to carry away
Who This Course Is For
Internal auditors and trainee auditors, system owners and coordinators, managers and supervisors whose areas get audited and anyone asked to sit on an audit team.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 3 official sources. Legal and regulatory references checked between 29 August 2026 and 2 September 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- Australian StandardISO 19011:2026, Guidelines for auditing management systemsAs at 29/08/2026
- Australian StandardISO/TC 176 news, ISO 19011:2026 ReleasedAs at 29/08/2026
- Australian StandardAS/NZS ISO 19011:2019, Guidelines for auditing management systems (adopting ISO 19011:2018)As at 02/09/2026
Always rely on the current version on the regulator’s website.
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$59.00 per seat, inc GST
Total inc GST$295.00
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What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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