A practical guide to workplace incident reporting and investigation in Australia. Understand why near misses matter, exactly what must be notified to the WHS regulator and when, how to preserve an incident site, how to run a fair, fact-based investigation and how to make corrective actions stick.
~60 minutes100% online, self-paced6 months access from the day of course start
What You Will Learn
Explain why reporting all incidents, including near misses, is essential to preventing harm
Identify what constitutes a notifiable incident under the model WHS Act and the PCBU's notification, site preservation and record-keeping duties
Describe the features of an effective internal incident reporting system
Apply basic investigation techniques including evidence gathering, timelines and root cause analysis such as the 5 Whys
Develop corrective actions using the hierarchy of controls and close the loop with tracking and communication
Course Content
1. Why reporting matters: near misses are free lessons
2. Notifiable incidents under the WHS Act
3. Internal reporting systems that actually work
4. Investigation basics: facts, timelines and root causes
5. Corrective actions and closing the loop
6. Apply it: an incident response scenario
Final Assessment - 10 questions, 80% pass mark, retakes available
Who This Course Is For
Supervisors, team leaders, managers, WHS coordinators and anyone responsible for responding to, reporting or investigating workplace incidents.
Accreditation: This is a non-accredited awareness course. It does not issue a unit of competency and is not a substitute for accredited incident investigation (e.g. ICAM) training, legal advice or the specific notification procedures of your state or territory WHS regulator.
Suggested next course
Emergency Warden and Evacuation Awareness
$49 per person
$49.00
Prices are in Australian dollars and include GST.
Duration
~60 minutes
Format
100% online, self-paced
Lessons
6
Assessment
10 questions (80% to pass)
Certificate
Instant, verifiable
Access period
6 months access from the day of course start
Who it’s for
Supervisors, team leaders, managers, WHS coordinators and anyone responsible for responding to, reporting or investigating workplace incidents.
Buying for a team? Set the quantity to the number of people. You’ll receive an enrolment code for each seat.