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Emergency and Incident
Incident Reporting and Investigation Essentials
A practical guide to workplace incident reporting and investigation in Australia. Understand why near misses matter, exactly what must be notified to the WHS regulator and when, how to preserve an incident site, how to run a fair, fact-based investigation and how to make corrective actions stick.
What You Will Learn
- Explain why reporting all incidents, including near misses, is essential to preventing harm
- Identify what constitutes a notifiable incident under the model WHS Act and the PCBU's notification, site preservation and record-keeping duties
- Describe the features of an effective internal incident reporting system
- Apply basic investigation techniques including evidence gathering, timelines and root cause analysis such as the 5 Whys
- Develop corrective actions using the hierarchy of controls and close the loop with tracking and communication
Course Content
Final Assessment: 10 questions, 80% pass mark, retakes available
Who This Course Is For
Supervisors, team leaders, managers, WHS coordinators and anyone responsible for responding to, reporting or investigating workplace incidents.
Sources and Legal References
This course is aligned to 21 official sources. Legal and regulatory references checked between 13 August 2026 and 1 November 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationWork Health and Safety Act 2011 (Qld)As at 13/08/2026
- LegislationOccupational Health and Safety Act 2004 (Vic)As at 13/08/2026
- LegislationWork Health and Safety Act 2020 (WA)As at 13/08/2026
- LegislationWork Health and Safety Act 2011 (NSW)As at 01/09/2026
- LegislationWork Health and Safety Act 2011 (ACT)As at 12/09/2026
- LegislationWork Health and Safety (Mines and Petroleum Sites) Act 2013 (NSW)As at 12/09/2026
- LegislationCoal Mining Safety and Health Act 1999 (Qld)As at 12/09/2026
- LegislationMining and Quarrying Safety and Health Act 1999 (Qld)As at 12/09/2026
- LegislationPetroleum and Gas (Production and Safety) Act 2004 (Qld)As at 12/09/2026
- LegislationResources Safety and Health Queensland Act 2020 (Qld)As at 12/09/2026
- LegislationWork Health and Safety (National Uniform Legislation) Act 2011 (NT)As at 31/10/2026
- LegislationWork Health and Safety (National Uniform Legislation) Regulations 2011 (NT)As at 31/10/2026
- LegislationWork Health and Safety Act 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Regulations 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Act 2012 (Tas)As at 31/10/2026
- LegislationWork Health and Safety Regulations 2022 (Tas)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2011 (ACT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2025 (NSW)As at 01/11/2026
- LegislationWork Health and Safety Regulation 2011 (Qld)As at 31/10/2026
- LegislationOccupational Health and Safety Regulations 2017 (Vic)As at 01/11/2026
- LegislationWork Health and Safety (General) Regulations 2022 (WA)As at 31/10/2026
Always rely on the current version on the regulator’s website.
Accreditation: This is a non-accredited awareness course. It does not issue a unit of competency and is not a substitute for accredited incident investigation (e.g. ICAM) training, legal advice or the specific notification procedures of your state or territory WHS regulator.
$49.00
inc GSTSeven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$49.00 per seat, inc GST
Total inc GST$245.00
Or
What You Get
Certificate of Completion
This is to certify that
Sample Learner
has successfully completed
Incident Reporting and Investigation Essentials
All learning modules and the final assessment
Scan the QR code, or enter certificate ID WP-SAMPLE-0001 at workproof.com.au/verify
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
