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Workplace First Aid Awareness

This is awareness of what to do while help is coming. It does not make anyone a first aider. If your workplace needs certified first aiders, you need an accredited first aid course, and this page tells you so before you pay.
What You Will Learn
- Recognise a medical emergency and know when and how to call Triple Zero (000)
- Describe the DRSABCD action plan at an awareness level and where CPR fits within it
- Explain the purpose of a workplace first aid needs assessment, first aid kits and trained first aiders under the first aid Code of Practice
- Outline basic awareness-level response principles for common workplace injuries such as bleeding, burns, sprains and shock
- Understand why this awareness course does not replace an accredited first aid course, and when accredited training is required
Course Content
- First aid awareness: know how to help while help is on the way
- By the end of this course, you'll be able to:
- This course builds awareness only. It does not certify you
- First aid is immediate care given before professional help arrives
- First aid has three simple aims
- Awareness matters because emergencies rarely wait for a trained first aider
- As an untrained bystander, your most important job is to raise the alarm
- First aid is a legal duty of the business under WHS law
- The first challenge is noticing an emergency and deciding to act
- Learn to spot the signs that someone needs urgent help
- Calling Triple Zero (000) follows a simple, clear pattern
- When unsure, always call 000 and let the call-taker decide
- A few other numbers are worth knowing
- While you wait, manage the scene to help paramedics
- Australian first aid follows a memorable sequence called DRSABCD
- Each letter of DRSABCD is a step in order of priority
- The order matters so nothing critical is missed
- An AED is designed so the public can use it safely
- The business must ensure workers can get first aid at work
- A needs assessment tailors provision to the actual workplace
- First aid kits must be suitable, marked and easy to reach
- Trained first aiders hold a current, nationally recognised qualification
- Which first aid Code applies where you work
- Your job as a worker is to know the basics before anything happens
- The goal here is to recognise seriousness, not to treat anyone
- Uncontrolled bleeding is life-threatening and needs urgent help
- For burns, cool it. Never ice it or coat it
- Sprains and strains still need proper assessment
- Shock is a life-threatening emergency. Call 000
- Not all workplace harm is physical: psychological first aid matters too
- Now put it all together as an aware bystander
- Carry these five things away
Who This Course Is For
New and existing workers, supervisors, office and site staff and anyone who wants a basic understanding of workplace first aid and their role in an emergency.
Written by Kam Askari, Managing Director of Creative Directions Management Consulting Pty Ltd, ISO 9001, ISO 14001 and ISO 45001 Lead Auditor. MBA, Graduate Diploma in Occupational Health and Safety, MAICD. Checked against the sources listed below.
Sources and Legal References
This course is aligned to 20 official sources. Legal and regulatory references checked between 31 August 2026 and 1 November 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- LegislationWork Health and Safety Act 2011 (Cth)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (NSW)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (Qld)As at 31/08/2026
- LegislationWork Health and Safety Act 2020 (WA)As at 31/08/2026
- LegislationWork Health and Safety Act 2012 (SA)As at 31/08/2026
- LegislationWork Health and Safety Act 2012 (Tas)As at 31/08/2026
- LegislationWork Health and Safety Act 2011 (ACT)As at 31/08/2026
- LegislationWork Health and Safety (National Uniform Legislation) Act 2011 (NT)As at 31/08/2026
- LegislationOccupational Health and Safety Act 2004 (Vic)As at 31/08/2026
- Regulator guidanceSafe Work Australia, First aidAs at 31/08/2026
- Regulator guidanceANZCOR Guideline 9.1.3 First Aid for BurnsAs at 02/09/2026
- Australian StandardAS 1319 Safety signs for the occupational environmentAs at 02/09/2026
- LegislationWork Health and Safety Regulation 2011 (ACT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2025 (NSW)As at 01/11/2026
- LegislationWork Health and Safety (National Uniform Legislation) Regulations 2011 (NT)As at 31/10/2026
- LegislationWork Health and Safety Regulation 2011 (Qld)As at 31/10/2026
- LegislationWork Health and Safety Regulations 2012 (SA)As at 13/09/2026
- LegislationWork Health and Safety Regulations 2022 (Tas)As at 31/10/2026
- LegislationOccupational Health and Safety Regulations 2017 (Vic)As at 01/11/2026
- LegislationWork Health and Safety (General) Regulations 2022 (WA)As at 31/10/2026
Always rely on the current version on the regulator’s website.
Seven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$39.00 per seat, inc GST
Total inc GST$195.00
Or
What You Get
Certificate of Completion
This is to certify that
has successfully completed
All learning modules and the final assessment
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
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