HomeAll CoursesEmail Scams and Invoice Fraud Awareness
Cyber Security and Privacy
Email Scams and Invoice Fraud Awareness
Payment redirection is the scam that empties Australian business bank accounts, and it arrives as an ordinary email about an ordinary invoice. This course covers how the fraud actually works, how an attacker gets inside a real email thread, the point in an accounts payable run where the money is lost, the impersonation scams that travel with it, the small number of controls that genuinely interrupt it and what to do in the first hour if a payment has already gone. Written for anyone with an inbox, not just the finance team.
What You Will Learn
- Explain how payment redirection fraud works and why it needs no malware to succeed
- Recognise the ways an attacker gets inside a genuine email conversation
- Identify the point in a payment process where the loss actually occurs
- Recognise executive impersonation, payroll diversion and fake supplier onboarding
- Apply verification on a channel the sender does not control
- Describe the first actions to take when a payment has already been made
Course Content
Final Assessment: 10 questions, 80% pass mark, retakes available
Who This Course Is For
Everyone with a work email address, and in particular anyone who raises, approves or pays invoices, maintains supplier or payroll records or answers the phone to someone asking about an account.
Sources and Legal References
This course is aligned to 4 official sources. Legal and regulatory references checked between 31 August 2026 and 4 October 2026.
Sources and Further Reading
This course draws on the following official sources. Always rely on the current version on the regulator’s website.
- Regulator guidanceNational Anti-Scam Centre, Targeting scams: report of the National Anti-Scam Centre on scams data and activity 2025As at 31/08/2026
- Regulator guidanceScamwatch, Report a scamAs at 31/08/2026
- Regulator guidanceScamwatch, Protect your small business from scamsAs at 31/08/2026
- Regulator guidanceIDCARE, National Identity and Cyber SupportAs at 04/10/2026
Always rely on the current version on the regulator’s website.
Accreditation: This is a non-accredited awareness course. It builds general awareness of email based fraud and does not issue a formal qualification. It is not financial advice, not legal advice and not a substitute for your organisation's own payment controls, your bank's guidance or advice from your accountant, insurer or solicitor. It does not promise that any control described here will prevent fraud, and it makes no claim that money lost to a scam can be recovered.
$39.00
inc GSTSeven day refund if you have not started
Or
For employers and teams
Buy Seats for Your Team
$39.00 per seat, inc GST
Total inc GST$195.00
Or
What You Get
Certificate of Completion
This is to certify that
Sample Learner
has successfully completed
Email Scams and Invoice Fraud Awareness
All learning modules and the final assessment
Scan the QR code, or enter certificate ID WP-SAMPLE-0001 at workproof.com.au/verify
Kam Askari
Director, Creative Directions Management Consulting Pty Ltd
This is a certificate of completion of a non-accredited professional development course. It is not a nationally recognised qualification, a VET statement of attainment, a competency card, a licence, or evidence of competency. It is issued by Creative Directions Management Consulting Pty Ltd, which is not a Registered Training Organisation.
Sample layout. Certificate ID WP-SAMPLE-0001 verifies as Hazardous Manual Tasks and Manual Handling Safety.
- Certificate verified by its ID
- 100% online, self-paced
- Six months of access
Bought for yourself: six months of access from the day you pay. Team seat: six months from the day the worker activates their code.
